Revenue Intelligence · Setup Guide

Chargebee Integration

Follow these steps to connect and configure your Chargebee account with ThriveStack Revenue Intelligence.

Before you begin

Prerequisites

Required Admin or Owner access in Chargebee

1 Set up the Chargebee connector

Open the ThriveStack Revenue setup page, choose Subscription management, and complete the following sub-steps:

1

Map Environments

Map your Chargebee environment to your Application environment in ThriveStack.

2

Basic Configuration

Add chargebee site name, API key, and catalog version required to sync your Chargebee data.

3

Test your Chargebee Connection

Test the configuration that you have set up.

4

Start Ingestion

Trigger the data sync from your Chargebee account to your app environment in ThriveStack.

5

Test and save

Save and validate the connection.

2 Get Subdomain & API Key

1

Get your Chargebee Site Name (Subdomain)

Your site name appears in your Chargebee URL. For example, if your URL is mycompany.chargebee.com, your subdomain is mycompany.

2

Create Read-Only API Key

Create a new Read-Only API Key with all permissions.

Open Chargebee API Keys

How to create a Read-Only API Key:

  1. In your Chargebee dashboard, go to Settings > Configure Chargebee > API keys.
  2. Click + Add API Key.
  3. Enter a key name for identification.
  4. Select Read-Only Key.
  5. Choose All for permissions.
  6. Important: Do NOT create a Full Access key for security reasons.
  7. Click Create to generate your API key.
  8. Copy and paste the API key safely.
3

Confirm Product Catalog Version

We support both Product Catalog 1.0 and 2.0. Check your Chargebee left navigation — if you see Product Family under the Product Catalog menu, you're on Catalog 2.0, otherwise you're on Catalog 1.0.

How to identify your version

Chargebee stopped creating new accounts on Product Catalog 1.0 after January 1, 2021.

  • Account created before Jan 1, 2021 → Product Catalog 1.0
  • Account created on or after Jan 1, 2021 → Product Catalog 2.0

You can also confirm in your Chargebee dashboard under Settings → Configure Chargebee → Product Catalog. Chargebee docs

Next steps

Once your Chargebee connection is active, instrument your billing code so ThriveStack can link revenue to product usage.